Think back to the last time you went to Walmart or a major big box store. Did a cashier scan your items or did you have to use self-checkout?
In recent years self-checkout lanes have become more and more popular; however, not everyone has embraced the advancement in technology leading to plenty of complaints from customers.
Those who aren’t a fan of self-checkout might be excited to learn that some major retailers are considering dialing back on the number of lanes dedicated to self-checkout.
According to CNN, self-checkout lanes were introduced in the 1980s and grew in popularity during the 2000s before exploding during the pandemic.
Keep reading to learn more…
